Shipping policy

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipping notification with tracking details once your order has been dispatched.

Payment Methods

InkPoster accepts secure online payments through Shopify Payments and trusted global payment providers. Available payment methods may vary depending on your location and device.

We currently support:

  • Visa/Mastercard/American Express
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Shop Pay Installments
  • Affirm (US customers)

All transactions are securely encrypted and processed through certified payment providers. Your payment information is never stored directly on InkPoster servers. For eligible US customers, installment payment options through Affirm and Shop Pay Installments may be available at checkout.

Shipping Method & Estimated Delivery

 

United States

We ship all orders via UPS Ground from our U.S. warehouse. Estimated delivery times vary based on your location, typically 2–8 business days. For remote or rural areas, delivery may take longer (up to 10 business days).

United Kingdom

Orders are shipped via TNT or FedEx from our UK warehouse. Delivery is usually next working day after dispatch, however delivery times may vary depending on location. Remote or rural areas may experience longer transit times.

Europe

We ship all orders from our warehouse via DHL. Estimated delivery times vary depending on your location and are usually 2–6 business days within Germany and the EU. Delivery to remote or rural areas may take up to 10 business days.

Shipping Rates

Shipping charges are calculated and displayed at checkout.

Shipping Insurance

All shipments are insured during transit against loss or damage. If your package arrives visibly damaged or is missing contents, please notify us immediately by emailing help@inkposter.com with photos and a brief description of the issue.

We strongly advise customers to check the packaging carefully before signing for delivery. If the packaging is damaged, or if there are any visible issues, this should be reported to the courier immediately and noted at the point of delivery.

If your order arrives damaged or with missing contents, please contact us as soon as possible at shop@inkposter.com with photos and a brief description of the issue so we can investigate.

If a product is found to be faulty, this will be handled in line with our returns policy.